Shipping Policy

Lastest Update: March 28, 2025

At Bunn Bunn Shop, we strive to deliver your digital products quickly and securely. This Shipping Policy explains how we handle the delivery of digital goods purchased from our store. Please review this policy before placing your order.

1. Nature of Our Products

We specialize in digital products, such as [e.g., downloadable files, software, digital art, or online access codes]. These items are delivered electronically and do not require physical shipping. Once your purchase is complete, you will receive access to your product via email, download link, or account login, depending on the item.

2. Delivery Process

  • Order Confirmation: After completing your purchase, you will receive an order confirmation email with details of your transaction.
  • Delivery Time: Digital products are typically delivered instantly or within 1-2 hours of purchase, provided payment is successfully processed. You will receive a separate email with a download link, access instructions, or a unique code, as applicable.
  • Accessing Your Product:
    • For downloadable items, click the link provided in the delivery email to download your product.
    • For online content or subscriptions, log in to your account on our website using the credentials provided.
  • Technical Requirements: Ensure your device meets the requirements listed on the product page (e.g., compatible software or internet connection) to access your purchase.

3. Delivery Issues

We are responsible for ensuring your digital product is delivered to you in a timely manner and as described. If you experience issues, such as:

  • Non-Delivery: You do not receive the product email or link within 24 hours.
  • Corrupted Files: The downloaded product is unusable or defective.
  • Incorrect Product: You receive access to the wrong item.

Please contact us at [your email address] with your order number, receipt, and a description of the problem. We will:

  • Investigate and resolve the issue within 2-3 business days.
  • Resend the product or provide a replacement if necessary.
  • Offer a refund if the issue cannot be resolved.

4. No Physical Shipping

Since our products are digital, no physical shipping fees or delays apply. Delivery is free and instantaneous unless otherwise stated on the product page (e.g., for pre-order digital content).

5. Pre-Order or Delayed Delivery

If a digital product is listed as a pre-order or has a specific release date:

  • The expected delivery date will be clearly stated on the product page and in your order confirmation.
  • You will receive access on or before that date, barring unforeseen technical issues. We will notify you via email if there’s a delay.

6. Contact Us

For questions or assistance with delivery:

  • Email: [your email address]
  • Response Time: We aim to reply within 5 business days.